Certified excellent: TripAdvisor recognises nine Jetwing Hotels
Proving once again that their brand of traditional Sri Lankan hospitality is their greatest strength, Jetwing Hotels has been awarded nine Certificates of Excellence from the world’s largest travel site, TripAdvisor. Having been the regular recipient of these awards for the past few years running, the following Jetwing hotels were certified recently: Jetwing Beach, Jetwing Lagoon, Jetwing Sea, Era Beach by Jetwing, Jetwing Lighthouse, Jetwing Warwick Gardens, Jetwing Vil Uyana, Mosvold Villa by Jetwing, and The Three by Jetwing.
An accomplishment in its own right, the total of nine Certificates of Excellence marks Jetwing Hotels as one of the most acclaimed resort chains in Sri Lanka. The criteria for the certificates are simple, yet complex as they require a consistent high ranking in quality reviews as well as user rating.
The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travellers.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
The vision set forth 40 years ago has undeniably grown, with this family owned company embarking on a remarkable expansion drive to double room inventory within the next three years.
Head of Sales and Marketing Ishanth Gunewardene remarked on the company’s achievement by saying, “We and hospitality providers around the world depend heavily on TripAdvisor for honest and independent feedback. Today, customer service is more important than ever, and we are proud that our guests have rated their stays with us so highly. I congratulate our associates, for their commitment and dedication to our visitors – all of which enhances Sri Lanka’s reputation for hospitality even further.”
TripAdvisor is the world’s largest travel site, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools.
TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors, and over 100 million reviews and opinions covering more than 2.5 million accommodations, restaurants and attractions.
The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
Family owned and in the tourism industry for the past 41 years, Jetwing Hotels has surpassed expectation at every aspect. Building on their foundation of being passionate, as well as the experience of true, traditional Sri Lankan hospitality, constantly pioneering discoveries captures the essence of the brand. Such a strong statement and direction have enabled Jetwing Hotels to imagine, create and manage marvels and masterpieces, where distinctive design and elegant comfort complement each other and the environment.
Considered a priority, sustainable and responsible practice is implemented through the award winning Jetwing Eternal Earth Program; with energy efficiency, community upliftment, and education of earth saving measures to schoolchildren being a few tenets of the program.
[Via Daily FT]
