Levels: Operations Team

With a decade of experience in the hospitality industry, Chathumini excels in sales and business development for the UK market. Known for surpassing annual sales targets by 15-25%, they lead a high-performing team, enhance profitability through strategic pricing and provide valuable market insights to senior management.

With over 16 years of experience in sales, reservations, operations and rates in the Tourism Industry, Mahesh is a seasoned professional managing the Australian market at Sri Lanka Tailor-Made. Armed with a strong analytical acumen and customer oriented mindset, Mahesh brings unmatched expertise in crafting personalized travel experiences and maintaining stellar agent relationships.

With a robust foundation in corporate banking, this professional made a bold transition into hospitality, amassing six years of industry expertise. Currently handling the Spanish market for Jetwing-Tailor Made and the Serendipians segment, she brings passion, optimism and meticulous attention to detail, excelling in multitasking and thriving under pressure.

With 12 years of hospitality experience, Charitha excels in managing Audley agent relations, supplier rate negotiations and FIT inquiries. Equipped with an MBA in Marketing, a Masters in Development Studies and notable UK certifications, he brings adaptability, project management and strategic thinking to the team, ensuring seamless operations and exceptional service.

With 11 years in the hospitality industry, Edridge Sam brings a wealth of experience to his role at Sri Lanka Tailor-Made. Beginning his career as a Tour Coordinator, he has adeptly managed various market segments across Europe. Specializing in sales, operations and business development, Sam excels in crisis management, delegation and handling diverse product modules, including MICE, incentive groups and sports groups.

Ayesh is Jetwing’s trailblazer for the European market, an adventurer at heart and strategist by trade. With over 15 years of experience and global exposure from Sri Lanka to the Netherlands, he curates immersive, responsible travel journeys that celebrate culture, community and the great outdoors. Sustainability is not a buzzword, it’s his mission.

With four years of dedicated service, Thamasha excels as a Senior Tour Executive at Jetwing Travels. She masterfully manages tour operations, crafts compelling itineraries and ensures client satisfaction. Her achievements include securing major contracts, maintaining high client retention and creating exclusive tour packages that set the company apart.

From runways to reception desks, Thevin’s journey has taken off with precision and poise. Armed with global hospitality and ground handling experience, he now crafts seamless journeys for Jetwing’s guests. Calm under pressure and sharp with logistics, Thevin is your behind the scenes maestro making every itinerary effortlessly unforgettable.

A seasoned tourism professional with extensive experience in crafting personalized itineraries and managing client experiences. With a background in both operations and marketing, a BSc in Tourism Management and an award winning track record, he brings passion, adaptability and strong leadership to the Sri Lanka Tailor-Made team, enriching every journey he creates.

A construction professional turned travel expert, Shane brings over seven years of passion and dedication to the Sri Lanka Tailor-Made Team. Shane excels in handling FIT and GIT bookings, ensuring memorable experiences for travellers worldwide with his exceptional communication skills and industry expertise.