With a decade of experience in the hospitality industry, Chathumini excels in sales and business development for the UK market. Known for surpassing annual sales targets by 15-25%, they lead a high-performing team, enhance profitability through strategic pricing and provide valuable market insights to senior management.

With over 16 years of experience in sales, reservations, operations and rates in the Tourism Industry, Mahesh is a seasoned professional managing the Australian market at Sri Lanka Tailor-Made. Armed with a strong analytical acumen and customer oriented mindset, Mahesh brings unmatched expertise in crafting personalized travel experiences and maintaining stellar agent relationships.

With a robust foundation in corporate banking, this professional made a bold transition into hospitality, amassing six years of industry expertise. Currently handling the Spanish market for Jetwing-Tailor Made and the Serendipians segment, she brings passion, optimism and meticulous attention to detail, excelling in multitasking and thriving under pressure.

With 12 years of hospitality experience, Charitha excels in managing Audley agent relations, supplier rate negotiations and FIT inquiries. Equipped with an MBA in Marketing, a Masters in Development Studies and notable UK certifications, he brings adaptability, project management and strategic thinking to the team, ensuring seamless operations and exceptional service.

With 11 years in the hospitality industry, Edridge Sam brings a wealth of experience to his role at Sri Lanka Tailor-Made. Beginning his career as a Tour Coordinator, he has adeptly managed various market segments across Europe. Specializing in sales, operations and business development, Sam excels in crisis management, delegation and handling diverse product modules, including MICE, incentive groups and sports groups.

Ayesh is Jetwing’s trailblazer for the European market, an adventurer at heart and strategist by trade. With over 15 years of experience and global exposure from Sri Lanka to the Netherlands, he curates immersive, responsible travel journeys that celebrate culture, community and the great outdoors. Sustainability is not a buzzword, it’s his mission.

With four years of dedicated service, Thamasha excels as a Senior Tour Executive at Jetwing Travels. She masterfully manages tour operations, crafts compelling itineraries and ensures client satisfaction. Her achievements include securing major contracts, maintaining high client retention and creating exclusive tour packages that set the company apart.

From runways to reception desks, Thevin’s journey has taken off with precision and poise. Armed with global hospitality and ground handling experience, he now crafts seamless journeys for Jetwing’s guests. Calm under pressure and sharp with logistics, Thevin is your behind the scenes maestro making every itinerary effortlessly unforgettable.

A seasoned tourism professional with extensive experience in crafting personalized itineraries and managing client experiences. With a background in both operations and marketing, a BSc in Tourism Management and an award winning track record, he brings passion, adaptability and strong leadership to the Sri Lanka Tailor-Made team, enriching every journey he creates.

A construction professional turned travel expert, Shane brings over seven years of passion and dedication to the Sri Lanka Tailor-Made Team. Shane excels in handling FIT and GIT bookings, ensuring memorable experiences for travellers worldwide with his exceptional communication skills and industry expertise.

With a wealth of experience spanning five years in the tourism industry, Chandima excels in assisting clients with their travel plans to Sri Lanka and the Maldives. Currently a Tour Executive, Chandima handles FIT inquiries via websites, social media and referrals, showcasing remarkable attention to detail and exemplary time management skills. Holding a Bachelor’s (Hons) in Tourism and Hospitality Management (2nd upper), Chandima's professional achievements reflect dedication and expertise.

Boasts 8 years in the hospitality industry. With a diploma in Tourism and Hospitality Management from the University of Colombo and certifications from the Open University of Sri Lanka and SLIM, Zaeem excels in customer service, precise reservation management and adept multitasking.

A seasoned professional in Sri Lanka's inbound tourism industry since 2018, brings invaluable expertise to Sri Lanka Tailor-Made. With hands on experience at top DMCs, his deep knowledge and genuine passion for showcasing Sri Lanka's culture and natural wonders make him a trusted creator of unforgettable journeys across the island.

Sanjana’s six years in hospitality shine through his dedication to creating seamless travel experiences that exceed expectations. As a skilled travel designer and adept coordinator with Audley agents, he ensures value through strategic rate negotiations. With a diploma from SLITHM, his strengths in teamwork and critical thinking drive exceptional results.

The youngest and most vibrant member of our team, Thuffain brings a unique blend of academic and hands on experience in the tourism and hospitality industry. With a strong background in handling diverse FIT inquiries across multiple channels, Thuffain excels in communication, teamwork and adaptability, ensuring seamless customer interactions and efficient service delivery.

With two years in hospitality and a sharp focus on Eastern European and Russian markets, Saramya is the calm in the chaos of tour coordination. Her knack for crafting seamless itineraries, decoding agent inquiries and solving surprises on the fly makes her a silent powerhouse behind every unforgettable journey.

With a year of experience in the tourism industry, Jayani excels in managing reservations for Sri Lanka Tailor-Made (Audley, FIT & Other Agents). Holding a degree in Event, Tourism & Hospitality Management from the University of Plymouth (2023), she brings a fresh, educated perspective to her role, ensuring seamless travel experiences.

Our detail driven Reservations Assistant with a passion for people and places. Backed by distinction level HRM qualifications and a growing curiosity for tourism operations, he blends professionalism with warmth, ensuring every traveller’s journey begins seamlessly. His future? Think tourism, leadership and limitless potential.

From coordinating national holiday escapes to tailoring luxury journeys, Sadesh blends precision with passion. A rising star in tourism, he’s a final year CINEC undergraduate who now crafts seamless travel experiences at Sri Lanka Tailor-Made. Fast, focused and future ready, he’s here to turn travel dreams into itineraries.

Our behind the scenes maestro who turns travel plans into seamless journeys. Armed with a Higher National Diploma and a heart for responsible tourism, he’s a natural at orchestrating reservations with precision. Former VP of his Tourism Club, he brings passion, tech savviness and purpose to every itinerary.

Segar brings a fresh perspective to Sri Lanka Tailor-Made, expertly managing reservations for Audley, FIT & other agents. With a Diploma in Accountancy and a current pursuit of a Higher Diploma in Business Accountancy, Segar leverages his financial insight to support seamless, well coordinated travel experiences.

Amantha brings a dynamic mix of energy and creativity to the team. With a background in rugby, basketball and swimming, he’s a natural team player. Armed with skills in coding and graphic design from Aquinas College, he’s also a food lover and avid traveller who’s always ready to explore new horizons.

A dynamic leader in Sri Lanka Tailor-Made' operations team, bringing over a decade of expertise in tourism and business development. Known for driving efficiency, elevating customer experiences and managing teams to success. Pradeepa's strategic approach and commitment to sustainability ensure exceptional, quality driven results. A true champion of impactful travel solutions.

From licensing documents at SLTDA to crafting dream journeys at Jetwing, Ishara brings precision, poise and a passion for travel to every reservation she handles. A travel management undergrad with an eye for detail, she’s the calm force behind Sri Lanka Tailor-Made’s seamless Audley experiences.

Since joining Jetwing Travels in January 2025, Sansala has been the steady hand behind Sri Lanka Tailor-Made’s seamless operations. A Tourism Management undergraduate at SLTC, she brings structure, focus and a quiet determination to everything she does, making the complex feel effortless and the everyday, extraordinary.