Levels: Operations Team

With a wealth of experience spanning five years in the tourism industry, Chandima excels in assisting clients with their travel plans to Sri Lanka and the Maldives. Currently a Tour Executive, Chandima handles FIT inquiries via websites, social media and referrals, showcasing remarkable attention to detail and exemplary time management skills. Holding a Bachelor’s (Hons) in Tourism and Hospitality Management (2nd upper), Chandima’s professional achievements reflect dedication and expertise.

Boasts 8 years in the hospitality industry. With a diploma in Tourism and Hospitality Management from the University of Colombo and certifications from the Open University of Sri Lanka and SLIM, Zaeem excels in customer service, precise reservation management and adept multitasking.

A seasoned professional in Sri Lanka’s inbound tourism industry since 2018, brings invaluable expertise to Sri Lanka Tailor-Made. With hands on experience at top DMCs, his deep knowledge and genuine passion for showcasing Sri Lanka’s culture and natural wonders make him a trusted creator of unforgettable journeys across the island.

Sanjana’s six years in hospitality shine through his dedication to creating seamless travel experiences that exceed expectations. As a skilled travel designer and adept coordinator with Audley agents, he ensures value through strategic rate negotiations. With a diploma from SLITHM, his strengths in teamwork and critical thinking drive exceptional results.

The youngest and most vibrant member of our team, Thuffain brings a unique blend of academic and hands on experience in the tourism and hospitality industry. With a strong background in handling diverse FIT inquiries across multiple channels, Thuffain excels in communication, teamwork and adaptability, ensuring seamless customer interactions and efficient service delivery.

With two years in hospitality and a sharp focus on Eastern European and Russian markets, Saramya is the calm in the chaos of tour coordination. Her knack for crafting seamless itineraries, decoding agent inquiries and solving surprises on the fly makes her a silent powerhouse behind every unforgettable journey.

With a year of experience in the tourism industry, Jayani excels in managing reservations for Sri Lanka Tailor-Made (Audley, FIT & Other Agents). Holding a degree in Event, Tourism & Hospitality Management from the University of Plymouth (2023), she brings a fresh, educated perspective to her role, ensuring seamless travel experiences.

Our detail driven Reservations Assistant with a passion for people and places. Backed by distinction level HRM qualifications and a growing curiosity for tourism operations, he blends professionalism with warmth, ensuring every traveller’s journey begins seamlessly. His future? Think tourism, leadership and limitless potential.

From coordinating national holiday escapes to tailoring luxury journeys, Sadesh blends precision with passion. A rising star in tourism, he’s a final year CINEC undergraduate who now crafts seamless travel experiences at Sri Lanka Tailor-Made. Fast, focused and future ready, he’s here to turn travel dreams into itineraries.

Our behind the scenes maestro who turns travel plans into seamless journeys. Armed with a Higher National Diploma and a heart for responsible tourism, he’s a natural at orchestrating reservations with precision. Former VP of his Tourism Club, he brings passion, tech savviness and purpose to every itinerary.