Whilst on the holiday in Sri Lanka with us all our customers have countless service encounters and experiences which truly delight them. We at Jetwing believe all these encounters or ‘MOMENTS’ are an opportunity for us and our staff to truly connect with them
We believe that during their stay with us all our customers go through a series of service encounters or ‘moments of truth’ and each of these is a golden opportunity for us to go the extra mile and go beyond their expectations in truly delighting them or in other words create as many “Jetwing Moments’ as we can.
Read through our testimonials for instances that highlight bonds and friendships that will never be forgotten and all those unforgettable moments that we or a member of the Jetwing family has touched forever the heart of one of our customers.
We have included images sent to us by our valued guests as well as members of the Jetwing family in addition to text of customer testimonials to draw attention to the special relationships and wonderful service that are built and provided by Jetwing every single day to all its customers.
We are committed to raising the bar of the legendary service that Jetwing is renowned for and will constantly endeavour to create many, many more genuine ‘Jetwing moments’ in the future.
You are also welcome to email us your images through [email protected] to share your experiences which we will include on our website testimonials section.
This will also serve as a reminder to all, that the difference between an average customer experience and a legendary one could only be a ‘Jetwing Moments’.