Testimonials

Holiday in Ceylon

Tuesday, June 4th, 2019

Shashini , Good day. How are you ?

Thank you very much for your email.

My sincere apologies on my belated reply, I have been extremely busy since my return from Sri Lanka.

The photo tour was very successful. Myself and my clients had a great time with many fanstatic photo opportunities, we also enjoyed our time staying at the Jetwing Yala Hotel and Weligama Bay Marriott Hotel. Thank you su much !

Both Nauffer ( Guide ) and the Kasun ( The Jeep Driver ) conducted themselves in a highly professional manner.

I would also like to thank you personally for organizing the photo tour during a very difficult time in Sri Lanka.
If possible, I would like to send your manager some feedback on your outstanding work, is there an email I can send this to ?

I will shortly send you the web link to my portfolio of photos taken during the Sri Lanka photo tour.

Best Regards

Ade

Lucy & Amber

Tuesday, May 7th, 2019

POEM FOR ASANKA

Stuti to our dear Asanka,
For taking us around Sri Lanka!
We’ve had a great time visiting all the new places,
And along the way meeting many new faces!
We’ve enjoyed our time with you the most,
As we went through the cultural triangle, tea country and coast!

We’ve shared many a laugh along the way,
Always picking us up a time without any delay!
We’ve seen leopards, elephants & many a bird,
And eaten so much including treacle and curd!
So thank you for taking such good care of us whilst here
Come visit us in England, any time, any year!

Dear Asanka,
Thank you so much for taking such good care of us in Sri Lanka. We’ve had a wonderful time in Sri Lanka!
Love
Lucy & Amber

Satomi

Tuesday, May 7th, 2019

Hello Dileshni and Emadhrie,

Thank you for the great trip! I couldn’t ask for a better journey. Mr. Samudra was an amazing tour guide / driver/ friend throughout the trip. Always very professional yet super kind and friendly and helpful. I’ll definitely recommend your company and Samdura to my friends! Thank you once ahain, and hope to come back soon!

Satomi

Tomoko

Tuesday, May 7th, 2019

Dear Dileshni and Emadhrie,

Ayubowan!! Thank you very much for arranging such a nice trip. My first trip to Sri Lanka was a wonderful experience!! I can’t wait to come back and further explore Sri Lanka. Thank you for assigning Mr. Samudra. He was a great guide and a very kind travel mate! Thank you again!!

Tomoko

Barrie Roper

Monday, April 29th, 2019

Hiya

I know you guys must be feeling a little low at the moment but I just wanted to feedback some of my clients lov;ely comments –

“In short we had the most AMAZING holiday from moment one everything was perfect. If it is of any way a measure my son has described it as our best holiday ever better than Florida and that takes some doing for a 12 year old boy!”

Feedback – Roshini Mendis

Tuesday, April 23rd, 2019

Have a happy new year Dileshni!
Cannot thank you enough for organizing one of the best trips I have had! My friends still cannot stop smiling and they all want to visit again.
Roshini Mendis

Greetings from diverse Lanka!

Tuesday, April 9th, 2019

Hi Dileshni

Thank you for a wonderful trip. Everything was great! :) We are definitely coming back to Sri Lanka :)

Best regards
Anne & Andreas

Feedback

Wednesday, April 3rd, 2019

When we sent you a list of Googled Sri Lanka highlights and said we like luxury, boutique, beach and variety, you delivered seamlessly. Thank you so much!

Paul & Christine Pendlebury

Feedback

Wednesday, April 3rd, 2019

We had a wonderful tour, very well organized by Dileshni at very short notice. The care and attention from our guide Hemal was first class. Thank you.

Edward Webb

 

Review of our Trip

Monday, April 1st, 2019

Hi Shashini

First of all, thank you so much for taking the time to come over and speak with us at the Shangri la before we left and also for all your hard work and dedication in making our trip enjoyable; and promptly and efficiently attending to the changes we made at the last moment so our holiday was a success and memorable, and last but not least, organizing the personal tour of Geoffrey Bawa’s personal room at Kandalama, which meant a lot to me – take a bow, I hope Jetwing appreciate you. J

I would also like to commend Nawfer for the way he kept the van clean, his professionalism, and knowledge of the fauna and flora of your lovely country, the little side trips he organised that made it more personal and local, his careful driving in the face of what we thought was madness on the roads, which made us feel safe, and finally his crazy jokes and lovely smile. J

Now for a review of the places visited and some hopefully helpful comments.

The walking trip was very good, but I agree it should be done later in the day because earlier is too hot, so we did a lot of it in the air conditioned bus!

The Gaulle Face Hotel -l was excellent. We had room 4043 which was large and on the highest floor so the street noise was kept to a minimum. I think for those who cannot take the noise, a complete ocean view room would take them further around the corner and eliminate most of the noise from the boardwalk and greens.

The Lagoon – as usual we loved the hotel and again the rooms were very good, including the Spa treatments, but sadly we found the food had changed from our last visit when it was excellent. This time, we did not enjoy it and in fact went to Black Coral at the Beach in Negombo which was excellent as usual – they need to be commended for their amazingly varied and tasty vegetarian set menu – the best I have had in a while. The non vegetarians also loved their meals and service.

Water Garden – WOW – I would have no hesitation in recommending this place to anyone. Everything from the reception, to the staff, to the rooms and especially the meals were EXCELLENT!!!! The half board which included the dinner was an unexpected bonus!!!  Loved the village tour with the buffalo ride and catamaran ride, and would recommend that to others too.

Cinnamon Citadel – I am sorry to say this was the most disappointing hotel of the trip. The exterior looks good, but the rooms are sooooooo dated and smell musty and are very small. Even the buffet was soooo large with so many people that is was like a bazaar – very impersonal!!!! – Did not enjoy this stay at all.

Ambuluwawa –  WOW – SCARY!!!! David, Jenny and I climbed to almost the top but I can tell you my heart and pulse rate was racing!!!! I do not believe I could do it again but we were very happy we did it. For those who did not climb, they were very happy to come along because it is so very beautiful out there, so even though it is not a historic sight, it is definitely worth looking at, but definitely not for the faint hearted J

Heritance Tea Factory – Again this was as lovely as I remembered it from last time when we only visited, but did not stay. The hotel is lovely, but try and put people on the top floor because of the wooden floors, it can be very annoying if you have inconsiderate guests above you which we did. The bathrooms here definitely need updating. The restaurant and bar was good overall, but nothing special, maybe one day is enough here.

Grand Hotel – We visited the Grand for lunch and it was very good.

98 Acres – This is a lovely eco resort – we loved it, but there is a lot of walking and steps here which was definitely not a problem for us, but might be for others – although there are buggies. The rooms were lovely as was the views and surroundings, but we probably had some of the worst food here. There were a couple of nice snack like things on the menu, but the menu was so big that when ordering a la carte and when we got our dinner which was a set menu, it was terrible that it actually had to be sent back and some did not end up eating!!! If they could fix this by perhaps making the menu smaller and cooked better, then it could be a great place. The pool is very small as well and not suitable for swimming, just cooling off, but that was ok.

Villa Bentota – The hotel was beautifully presented on the outside. The staff were very good and the meals were good. The rooms however need looking at. Andrew and Jenny ended up getting upgraded for some reason to a suite which they loved. David and Jenny hated their room because it was very small, noisy and the bathroom had a lot of mould and smelt, so they asked for another room which they did not have and ended up getting upgraded to a suite as well the following day. Susie and Michael and Terry and I had the Standard room. The room itself was on the smallish side but it was nicely presented so it was ok, but the bathroom was another matter. Apart from being very small which again would have been ok because it is an older place, it too had mould but not as bad as David and Jenny’s room and our toilet seat was badly discoloured. I spoke with the Duty Manager who promptly changed the seat to a new one which made the stay good, but even the towels were oldish and discoloured. Given that Paradise Road is a home wares shop, attending to these minor details could make this place a great place instead of just a nice place!

Galle Fort – Again this hotel was beautifully presented from the outside and inside lobby and pool area, and is in a great position. The rooms however needed some tender loving care. It lacked attention to detail and again the bathroom/toilet let the place down. I hated the old wooded toilet seats which attract germs and smell. By this stage I was too tired to say anything because when we went to dinner the waiter totally messed up our order and our night L The Manger apologised and offered the meal for free after viewing it on his CCTV camera, but we did not want a free meal, we had wanted a great evening with great food!!!! When it did arrived hours later, some of it was good and others bad. The other negative was the hotel sprays for mosquitoes with a very heavy horrible smelling spray which permeates the whole pool area and rooms. They do ask you to leave the area, but the toxic smell lingers for quite a while. It would be good if the hotel could look into another effective and non toxic way of handling this problem.

Shangri – la – What can I say – It was new, the service was good, the rooms were good, the food was good, but it was new – not historic or reminiscent of Sri Lanka – it was a lovely 5 star hotel which you can get anywhere in the world. We did enjoy it, but in hindsight, we should have gone back to the Gaulle Face when we could not get the other small colonial boutique places. Ah well, next time J

OK – that is all from me – hope you find the above critique helpful. My friend Trish is very excited about visiting you sometime soon and her family holiday in December. We have also given your phone number and our itinerary to other friends, so expect calls from Australia!

Thanks again and take care.

Hugs
Suz

Sri Lanka Tailor-made