Thank you

Monday, September 9th, 2019


I hope you are well.

It’s almost been a week since we have returned from Sri Lanka and my apologies I haven’t written to you earlier but I have gone straight back to work and have been super busy.

I wanted to send you a big thank you for organizing such an amazing trip for us. We had the best time and left Sri Lanka with wonderful memories which we will treasure forever.

Everything has been executed perfectly without any hiccups or issues.

Thank you!

Also a special thanks so Chami who who was an exemplary tour guide. His german was very good and his knowledge of the country outstanding.

He adjusted to each individual’s needs and guided us through your beautiful country with ease. He also made additional excursion suggestions, not all of which we accepted due to time constraints, however we were appreciative of the options given. Please pass on our sincere thanks and I would highly recommend his services to anyone.

So again, thank you for helping us spend two amazing weeks in your beautiful country.

Please also let me know if you would like me to write a review or feedback in some official channel.

With best regards


Memories of Lanka – Kimberley

Monday, August 19th, 2019

Dear Dileshni,

We had a wonderfull time in Lanka. Neel was a great guide. We enjoyed every part of the country. We will write something at trip advisor.
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Thank you for everything.

Kind regards,

Kimberley Innemee


Monday, August 5th, 2019

Dear Shahini,
Greetings from Kandy!!
We returned from the road trip yesterday and we all had a wonderful holiday. it was also  a very insipirational trip tpp – to see how Jaffana had fully recovered from over decades of civil war and lost nearly everthing. There is no sign of that sad past but all about people getting on with their lives, renewed hope and life as simple and content it could be. It’s also very good to know that the hotels such as the one we stayed ‘North Gate Jaffna’ hire local youth for most of the jobs and they were excellent.

This email is to extend my sincere gratitude and thanks to you and to jetwing travels for a job well done. We had  no problems and all we had do was to enjoy the holiday 😀!! I must also make special mention of our tour guide Mr Haresha who did an excellent job – he was very courtious, helpful and also very knowledgable and his driving was excellent. With excellent and well experienced personnel like him the future of Jetwing travels looks very bright.

My sister and mother who are generally very fussy – had no complaints – they had all but praise for evertying during the holiday. ( that does not happen often at all!!)

Out of the two hotels we voted the ‘North Gate Jaffna’ our favrouite and would highly recommend the hotel to our friends and contacts. Evertying was just perfect. While Jungle Beach hotel was also very nice and hotel staff were lovely and went out of their way to make our stay a good one – we would possibly recommend it as a place for a  echo friendly holiday with a beautiful beach but not luxurious. We extend our sincere gratitute and thanks to the hotel staff of both locations for the wonderful,  friendly and professional service and hats off to the chefs in both hotels – Sri Lankan food was out of this world – we are very grateful.

A huge thanks to you and to Jetwing travels for another excellent job and I will certainly remain a returning client. Keep up the excellent work and we wish you and jetwing travels the very best of luck.

Warmest regards and many thanks from

Memories of Lanka – Jocelyn, Michael and Madeleine Biddle

Wednesday, July 24th, 2019

Hello Dileshni

Thank you very much for all your work with putting our itinerary together. We had the most wonderful holiday and thoroughly enjoyed exploring your beautiful country!

Everything went very smoothly and Nuwan was very knowledgeable, so we learnt so much along the way. It was a perfect blend of exploring and relaxing, so we were really pleased with the schedule that you put together for us.

As you will see from our feedback form, Tea Trails, Ullagulla and Fort Printers were the highlights in terms of accommodation – all fantastic (particularly Tea Trails – if only we had more time there!)

Our least favourites were Jetwing Yala and Heritance Kandalama – both properties are looking tired and are in need of upgrade. Having said that, we are pleased that we visited both locations, as wouldn’t have wanted to miss the Yala safari experience and it was also great to see Kandalama as it is such an iconic hotel.

Please find attached our feedback form and we hope that this is helpful. We look forward to visiting Sri Lanka again one day to explore other highlights – which would definitely need to include Nuwan as our guide and a side trip to Tea Trails 😀

Thank you again Dileshni – we really appreciate your professionalism and level of service.

Kind regards

Jocelyn, Michael and Madeleine Biddle

Feedback – Ade

Thursday, July 18th, 2019

Mr. Sriyantha,  Good day.

Please let me first introduce myself, My name is Ade, I am a professional wildlife photographer from the UK.

I am writing to give you some feedback on Shashini Bandara.

Shashini, was the  Jetwing Travels tour executive who handled  my wildlife photography tour to Yala during the month of  May 2019.

Sadly, this was during a very difficult period for the beautiful island of Sri Lanka and it’s people.

However, throughout the entire period,  Shashini conducted herself in a highly professional manner and catered for our travel needs in all respect.

She constantly kept me informed by phone and email regarding  the security situation at the time and she ensured that our  transfer  Colombo  Airport  and Yala National Park  and the return went smoothly.
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The entire tour was very well planned and executed from start to finish – No problems or last minute hitches at all !

The  hotels Shashini recommended were outstanding !!

– Jetwing Yala and the Weligama Bay Marriott Resort.

Our private bus travel from Colombo to Yala went smoothly and we enjoyed the service of the chauffeur – Mr Nauffer.

I am looking forward to working with her and your company again on my other photo tours to Sri Lanka.

Thank you very much

Best Regards


Holiday in Sri Lanka – Anupam Ahluwalia

Monday, June 24th, 2019

Dear Ms. Shashini

Good day

I am writing this mail to you as a small token of appreciation from my side to you for being such a wonderful trip advisor and for beautifully planning out our vacation in your beautiful country “ Srilanka “

Thank you for planning out and beautifully executing this vacation for me at such a small notice and for taking care of every small little detail .

This holiday , yet once again , was a beautiful one which will always remain fresh in my and my family’s memories and will want us to visit Srilanka yet once again through only and only Jetwing.

Jetwing truly makes my holiday extremely comfortable and relaxing.

Your hotel staff takes care of every little detail and I must say your properties are extremely clean, beautiful, spacious and luxurious .

Your keen eye in every little detail in planning a holiday like ours takes it to the next level .

Thank you so much Ms. Shashini for giving us one of the finest holidays.

We shall be looking forward to book more holidays with you in Jetwing in future.

Thank you once again

Feedback – Lucile

Friday, June 14th, 2019


We enjoyed very much our last days at Anantara Kalutara. We are now back home in Doha. The flight was good and the kids are having a well deserved rest.

Upul was perfect during the whole tour, including this morning when we had to leave the hotel really early to manage the security measures at the airport.

A big thank you to you and Upul for making our stay as pleasant and interesting as it could be. We had a good time, despite the situation. Even though we could not imagine that such sadness would spread over the country during our stay, we still come home with great memories of beautiful landscapes and extremely kind people.

I hope that you will not suffer the impact on your reservations for too long and that tourists will be back this summer.

As far as we are concerned, there are lots of places in Sri Lanka that we haven’t seen yet. So we will definitely have to plan a second stay another time!

Good luck for the coming weeks.

Warm regards,


Holiday in Sri Lanka

Tuesday, June 4th, 2019

Dear Emadhrie


Beryl and I got back from our trip last week and I am back at work today.  We both wanted to thank you for all your efforts to make our trip to Sri Lanka such an enjoyable one.  It was a very sad time to be there but everyone seemed to go out of their way to make sure we were well looked after.  At no stage did we have any fear or feel under threat.  The managers at the Jetwing hotels in Dambulla and Passekudah – Indika Gamage and Wester Felthman – deserve a special mention, as indeed do their staff.  We came away with the view that the Jetwing establishments were a clear cut above the others in terms of quality of staff and management and we plan on future visits to go with Jetwing hotels exclusively.  I have neither Hiran’s nor Shiromal’s email addresses but please thank them on our behalf for the gifts and the suite upgrades we had at Dambulla and Passekudah.  Much appreciated.  I completed the trip assessment and left it with Anton.  I assume he has passed it to you.  Again, for this the second time we have had him, he could not be faulted – very attentive, knowledgeable, punctual and a safe driver.


We hope to make another visit in about 3 years from now, and will be in touch with you about our plans.


With our best wishes and sincere thanks.



Holiday in Ceylon

Tuesday, June 4th, 2019

Shashini , Good day. How are you ?

Thank you very much for your email.

My sincere apologies on my belated reply, I have been extremely busy since my return from Sri Lanka.

The photo tour was very successful. Myself and my clients had a great time with many fanstatic photo opportunities, we also enjoyed our time staying at the Jetwing Yala Hotel and Weligama Bay Marriott Hotel.

Thank you su much !

Both Nauffer ( Guide ) and the Kasun ( The Jeep Driver ) conducted themselves in a highly professional manner.

I would also like to thank you personally for organizing the photo tour during a very difficult time in Sri Lanka.
If possible, I would like to send your manager some feedback on your outstanding work, is there an email I can send this to ?

I will shortly send you the web link to my portfolio of photos taken during the Sri Lanka photo tour.

Best Regards


Lucy & Amber

Tuesday, May 7th, 2019


Stuti to our dear Asanka,
For taking us around Sri Lanka!
We’ve had a great time visiting all the new places,
And along the way meeting many new faces!
We’ve enjoyed our time with you the most,
As we went through the cultural triangle, tea country and coast!

We’ve shared many a laugh along the way,
Always picking us up a time without any delay!
We’ve seen leopards, elephants & many a bird,
And eaten so much including treacle and curd!
So thank you for taking such good care of us whilst here
Come visit us in England, any time, any year!

Dear Asanka,
Thank you so much for taking such good care of us in Sri Lanka. We’ve had a wonderful time in Sri Lanka!
Lucy & Amber

Sri Lanka Tailor-made